No, there is no long-term commitment required with Flexport and you only pay for the services you use. Payment terms are due upon receipt, which means you need to make the payment as soon as the invoice is generated. Learn more about our billing and invoicing details.

Yes, you can sell your products internationally using Flexport. We offer support for international orders with options for both Delivered Duty Paid (DDP) and Delivered Duty Unpaid (DDU). Learn more about how to utilize Flexport for fulfilling international orders.

Non-compliance refers to situations where products sent to our partner fulfillment centers are not packaged or labeled correctly, or they fall under our list of restricted items. When your SKUs are non-compliant, Flexport and the fulfillment center need to take corrective actions before the products can be received and made available for sale. Learn more about non-compliance.

If this is a concern with suppliers, Prep is an optional service that you can use to sell across more channels, avoid costly inventory issues, and ensure your products are ready to meet demand. You can mix and match Prep with any of our other solutions like DTC Fulfillment, Replenishment, or Returns in order to customize your own logistics infrastructure. Learn more about Flexport’s Prep services.

Yes — our new dropshipping service lets you fulfill orders from 50+ retailers, like Costco, directly through Flexport’s DTC network, with customized packing slips and streamlined logistics. Orders are processed via APIs or Pipe17 integration, ensuring seamless fulfillment, automated billing, and robust reporting on a single platform.

Flexport uses a single sign-on interface, enabling you to easily switch between our freight forwarding technology platform and our fulfillment platform.

Flexport’s pre-built integrations with Netsuite enable you to send your freight data – Purchase Order, Shipment Milestones, and much more – both directly to Netsuite or through your TMS provider of choice. Your supply chain is able to fully integrate into your business’s ecosystem, improving transparency, communication, and efficiency.

The Seller Portal provides real-time, downloadable reports, enabling you to track SKU-level inventory status. Our system provides insights into over 20 granular inventory statuses—from the moment your inventory arrives in our yard to where it’s being allocated by AI across our network to when it’s ready to pick. This precision helps you determine how much inventory is truly sellable, by when. This coupled with our already world class freight forwarding visibility, empowering you to make smarter, faster decisions across your entire supply chain.